1. Amendment Terms may be amended without notice before booking. This tariff was published on 8th November 2009.
2. Booking You can either telephone +44 (0)1985 216631 or check availability and book online on www.crockertonhouse.co.uk . We require a 20% deposit and accept MasterCard , UK Debit MasterCard, Domestic Maestro, Maestro International, Visa, Visa Electron, Solo and JCB. The booking will be regarded as firm when we have received your deposit and issued a confirmation.
3. Special requests Requests for special diets etc must be made at the time of booking.
4. Restrictions Our entire house is non-smoking. Sorry no children under 12 years of age or pets.
5. Cancellation or curtailment If you have to cancel or curtail your booking, please advise us as soon as possible. We will try to re-let your cancelled accommodation but your deposit will not normally be refunded due to the administration costs of making the initial booking and rebooking. In the event of not being able to re-let the accommodation, you are liable to 30% of the total charge if you cancel within 28 days of the visit date; 60% if you cancel within 13 days and 80% if you cancel within 48 hours. There is also a 50% charge for dinner if cancelled within 12 hours. Please consider taking out insurance.
6. Payment of balance Accounts must be settled in full before departure. We accept most major credit and debit cards (see clause 2) and sterling cash.
7. Car parking Cars are parked at owners' risk with one space allowed per room.
8. Check-in and check-out Check-in is between 4pm (please no earlier) and 6pm unless otherwise agreed. Latest check-out is 11am.
9. Access to the house Please note the house is not accessible between 11am and 4pm unless otherwise agreed.
10. Afternoon tea Afternoon tea is included between 4 and 5pm on the day of arrival.
